Twitter is up and down, with error messages and different outage-like issues

Twitter seems to be recovering after customers spent hours on Wednesday night reporting numerous errors, with the app and website throwing up errors about exceeded fee limits, failing to fetch new tweets, or showing to be fully damaged.

DownDetector.com confirmed a spike of round 10,000 outage reviews famous for Twitter, with reviews beginning simply after 7:30PM ET. By round 10:30PM ET, that quantity had dropped to lower than 1,000 reviews.

It’s unclear what triggered the problems — the Twitter Support account hasn’t talked about the glitchiness, although, at round midnight ET, Musk tweeted that the corporate had rolled out “vital backend server structure adjustments” to make the positioning really feel quicker.

It’s potential the downtime was attributable to some form of midnight GMT-scheduled reconfiguration however Musk’s solely prior remark concerning the points was a tweet saying that the positioning was working for him at round 8:30PM ET. The corporate didn’t reply to a request for remark from The Verge, however is extensively reported to have disbanded its press workplace.

Right here at The Verge, we had a number of cases of the desktop website logging accounts out all of the sudden. When one staffer clicked the log in button, the positioning would merely refresh with none immediate for a username or password — or crash, displaying an error message. They’ve since been capable of log again into their account and resume utilizing the positioning as regular.

The cell app labored for some folks through the incident, although that wasn’t the case for a minimum of one Verge employees member. The issues had been arduous to pin down — they various, disappeared, and recurred as you’ll be able to see from the bounce on this DownDetector chart.

Chart showing Twitter outages, with a large spike in the middle, followed by a decline, then a smaller spike.

You don’t at all times get a spike like this. (Instances proven are in PT.)
Chart: DownDetector

Many customers have reported seeing quite a lot of points with the service since Elon Musk fired a large chunk of the corporate’s employees earlier this 12 months. Nevertheless, opposite to some predictions, the positioning has largely stayed up since, even throughout occasions just like the World Cup or throughout Elon’s self-reported cases of unplugging “one of many extra delicate server racks.”

It was, nonetheless, an open query how briskly the positioning would be capable of recuperate after hitting a snag, as has occurred many, many instances all through Twitter’s historical past.

Replace December twenty eighth, 10:30PM ET: Up to date to mirror that the partial outage seems to have ended.

Replace December twenty ninth, 12:45AM ET: Up to date so as to add Musk’s remark about “vital backend server structure adjustments.”