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You don’t must personal a home to benefit from the perks of a wise dwelling—your condo might be one, too! Whether or not renting, proudly owning, or managing a property, you may expertise seamless, related dwelling with the best expertise.

That’s the place SmartThings and our accomplice, Sapphire Linked Communities, are available.

Sapphire Connected Communities is an enterprise software program firm that has constructed the primary multifamily good condo answer on our SmartThings Pro B2B growth platform. Collectively, SmartThings and Sapphire are redefining condo dwelling. Residents can take pleasure in all of the options within the SmartThings app, and property managers will profit from an all-in-one answer that reinforces comfort, effectivity, and peace of thoughts for everybody.

In our newest LinkedIn Q&A, we chatted with Sapphire to debate our partnership, how their options work with SmartThings, our affect on sustainability within the good dwelling, and extra. Browse the highlights under or hold studying for the complete dialog. 

The Highlights

SmartThings: What is among the advantages of integrating with Sapphire?

Sapphire: It’s vital to notice that the majority platforms are very restricted in what the resident expertise might be, and in the event that they purchase gadgets, chances are high they will’t use them on the subsequent place they transfer to. With SmartThings, if a renter resides in a single SmartThings group and shifting to a different, it’s a really seamless expertise of bringing their very own gadgets with them to proceed the related dwelling expertise. As expertise modifications, residents have the flexibleness so as to add what’s vital to them, leaving multifamily house owners to concentrate on extra everlasting fixtures that don’t stroll away and may generate income. You’ll by no means transfer into any group needing entry to a door lock, a thermostat, and a light-weight fixture.

SmartThings: What are a few of the advantages of the Sapphire platform, and why ought to property groups or house owners undertake your expertise?

Sapphire: We’re the way forward for true planning, and right here is one in all our favourite examples! Historically, when home equipment have points, properties anticipate these to be reported through work order. Relying on that exact resident’s consciousness and even precedence, there could possibly be a delay in when the difficulty began and when it was reported. By the point there’s a visual situation with an equipment, there could possibly be an excellent likelihood of it being in a worse state than had it been reported sooner. Equipment Diagnostics through Sapphire now provides properties the prospect to be proactive versus reactive. Alerts might be managed via the Sapphire dashboard, letting the group know what the difficulty is and the way to repair it, decreasing the time spent troubleshooting whereas bettering buyer satisfaction. 

SmartThings: What are your ideas on how a partnership like Sapphire and SmartThings push for the ESG (Environmental, Social, and Governance) initiatives multifamily house owners are striving to realize?

Sapphire: Sapphire makes this attainable via an enterprise-level answer, the place bulk unit management comes into play. For instance, in a 300-unit group, the place 30% of the property is vacant. How environment friendly is it to ship a group member out to test and alter the thermostats on 90 items, particularly throughout a sizzling summer season day? Now, with this expertise, all 90 items can have the thermostats managed with one press of a button and even adjusted primarily based on scheduled automation. 

Our full dialog with Sapphire

SmartThings: Hey, Sapphire! Thanks for becoming a member of us for a Q&A at this time. For individuals who are new to your model, what’s Sapphire and what’s your strategy to Sensible House Expertise?

Sapphire: Hey, SmartThings! Thanks for having us. At Sapphire Linked Communities, our strategy is to offer an expertise for Property Administration groups and Residents that’s totally different from what they’re used to at this time. With our distinctive partnership with SmartThings, Residents can really customise their good houses with standard shopper merchandise like Samsung TVs, audio system, indoor cameras, Robotic Vacuum cleaners, and plenty of extra. The Resident expertise is not any totally different than SmartThings’ shopper expertise, as you’ll historically see with a single-family house owner. On the property administration facet, our intention is to offer enterprise good dwelling software program that offers property administration groups each the instruments to handle and deploy SmartThings at scale.

SmartThings: How does our partnership profit Multi-Dwelling Unit house owners and operators? 

Sapphire: The partnership is smart once we’re aiming for reliability, longevity, and stability within the trade. Proptech could be a very unstable trade, so partnering with a corporation like Samsung and SmartThings means we will provide multifamily house owners and operators peace of thoughts. The mix of Samsung’s established status, huge assets, and dedication to innovation bodes nicely for enduring success and world affect, and we’re actually capable of leverage your shopper power and world attain on the platform. Samsung and SmartThings are right here to remain! 

For Sapphire customers who is probably not as acquainted with you, might you elaborate on what makes the SmartThings platform totally different from every other IoT platform within the multifamily house at this time?

SmartThings: Our ecosystem is a giant a part of it. SmartThings has one of many largest ecosystems on the market, providing 6,000+ suitable gadgets. By means of our partnership with firms like Sapphire, we will provide residents in good flats an enhanced related dwelling expertise. 

So, what is among the advantages of integrating Sapphire?

Sapphire: It’s vital to notice that the majority platforms are very restricted in what the resident expertise might be and in the event that they purchase gadgets, chances are high they will’t use them on the subsequent place they transfer to. With SmartThings, if a renter resides in a single SmartThings group and shifting to a different, it’s a really seamless expertise of bringing their very own gadgets with them to proceed the related dwelling expertise. As expertise modifications, residents have the flexibleness so as to add what’s vital to them, leaving multifamily house owners to concentrate on extra everlasting fixtures that don’t stroll away and may generate income. You’ll by no means transfer into any group needing entry to a door lock, a thermostat, and a light-weight fixture.

SmartThings: What are a few of the advantages of the Sapphire platform, and why ought to property groups or house owners undertake your expertise?

Sapphire: We’re the way forward for true planning, and right here is one in all our favourite examples! Historically, when home equipment have points, properties anticipate these to be reported through work order. Relying on that exact resident’s consciousness and even precedence, there could possibly be a delay in when the difficulty began and when it was reported. By the point there’s a visual situation with an equipment, there could possibly be an excellent likelihood of it being in a worse state had it been reported sooner. Equipment Diagnostics through Sapphire now provides properties the prospect to be proactive versus reactive. Alerts might be managed via the Sapphire dashboard, letting the group know what the difficulty is and the way to repair it, decreasing the time spent troubleshooting whereas bettering buyer satisfaction. 

SmartThings: That appears like a win-win for everybody! The way forward for the good house is simplifying routines and ensuring every little thing works collectively. Are you able to inform us a bit extra about resident assist, what does it appear to be when residents try to attach their very own gadgets through the SmartThings app?

Sapphire: One of many the explanation why we additionally love partnering with SmartThings is due to how straightforward they make this course of. The method is designed to be very straight, with clear directions and automated detection of many gadgets, all from throughout the SmartThings app. It’s straightforward and user-friendly. From a assist standpoint, residents are provided an expanded degree of assist, the place they will undergo Sapphire for assist or use SmartThings assist for help through textual content, telephone name, or electronic mail. There may be additionally on-line content material accessible for many who prefer to determine it out.

Switching gears a bit, how can a partnership like Sapphire and SmartThings push for the ESG (Environmental, Social, and Governance) initiatives multifamily house owners are striving to realize?

SmartThings: SmartThings permits customers to watch and management vitality utilization of their houses by intelligently managing gadgets, comparable to good thermostats, lighting, and home equipment. This will result in lowered vitality consumption, decrease utility payments, and a smaller carbon footprint, aligning with environmental sustainability targets. 

And with our Works With SmartThings program, we add companions to our ecosystem that additionally present options that promote energy-efficient houses and residences. What are your ideas on this?

Sapphire: Sapphire additionally makes this attainable via an enterprise-level answer, the place bulk unit management comes into play. For instance, in a 300-unit group, the place 30% of the property is vacant. How environment friendly is it to ship a group member out to test and alter the thermostats on 90 items, particularly throughout a sizzling summer season day? Now, with expertise, all 90 items can have the thermostats managed with one press of a button and even adjusted primarily based on scheduled automation. 

SmartThings: What does the longer term appear to be for Sapphire with this partnership? 

Sapphire: The way forward for IoT alone appears to be like promising, with continued progress and innovation. IoT was a luxurious commodity in multifamily, and now it’s turn into an trade normal for working extra effectively. General, the way forward for the Sapphire and SmartThings partnership is prone to be characterised by continued innovation, improved integration experiences for property groups, and enlargement outdoors of the unit because it evolves to satisfy the altering wants and expectations of customers within the good dwelling market. With Sapphire and SmartThings, we really feel we will lastly ship on a very related group! 

SmartThings: Are there any limitations to the Sapphire and SmartThings expertise? 

Sapphire: Sure, Sapphire and SmartThings usually require the property to deploy a managed Wi-Fi community or group IoT community as a way to present a community-wide Linked Residing expertise. Given the expansive gadget integrations and extensible nature of the resident’s IoT community, the hubs want to have the ability to talk seamlessly with the good gadgets. A managed WiFi community ensures secure and dependable connectivity. 

SmartThings: That was very informative. Thanks to our companions at Sapphire for chatting with us at this time! It was nice studying extra about your expertise and the options you present to shoppers, property groups, and house owners. Wish to know extra? #DoTheSmartThings and drop a notice within the feedback. 

Sapphire: Thanks for having us SmartThings! 

Don’t miss our subsequent accomplice Q&A! Comply with us on LinkedIn and X, and to study extra about our companions, go to partners.smartthings.com/supported-devices.